Data Protection

Pori moni Privacy Policy — How Is Your Data Protected?

Last Updated: January 2025

What information is collected?

When creating an account on the pori moni platform, your name, email address, mobile number, and date of birth are collected. National ID or passport details may be requested for identity verification, and these are used solely to fulfill legal obligations. For transaction processing, payment method details such as mobile banking numbers are stored securely. When you browse our site, your device type, browser version, IP address, and session activity are automatically recorded. This technical information helps us improve service quality and prevent fraud. If you contact customer support, the content of your messages is also temporarily stored.

How is collected data used?

The information you provide is primarily used for account management, transaction processing, and delivering customer support. Data is analyzed to ensure service security and detect suspicious activity. Certain data may be used to fulfill legal obligations, such as compliance with responsible gaming policies. With your consent, we may send you emails or SMS about new offers or platform updates. You may opt out of these communications at any time and we will action it immediately. Your personal information is never sold or transferred to third parties for commercial purposes.

Is information shared with third parties?

Pori moni never sells your personal information to third parties. However, limited data may be shared with trusted partners for specific services such as payment processing and identity verification. These partners are bound by strict confidentiality agreements and may only use the data for the designated purpose. Providing information in response to a court order or a lawful request from a law enforcement agency is considered part of our legal obligations. In any third-party engagement, we share only the minimum data necessary. Our partners' security standards are regularly evaluated to ensure your information remains protected at all times.

Use of Cookies and Tracking Technologies

Our platform uses cookies to manage sessions and improve the user experience. Essential cookies are necessary for the core functionality of the site and disabling them will prevent some features from working. Analytical cookies help us understand which pages are visited most often and how users navigate the site. You can control or delete cookies at any time through your browser settings. Disabling cookies may limit the functionality of some services, but the core platform will remain usable. We do not use any third-party advertising tracking cookies.

What rights do you have over your data?

You may request to view or correct the personal information in your account at any time. If any information is incorrect or incomplete, contact our support team and we will arrange a correction promptly. Under certain circumstances you may request deletion of your data, however some information must be retained for a defined period due to legal obligations. Your right to opt out of marketing communications is entirely yours and can be exercised at any time. You also have the right to object to the processing of your data, which we take seriously. Contact [email protected] to learn more about these rights.

What measures are in place to protect data?

Pori moni uses industry-standard encryption technology to protect your data, including SSL/TLS protocols for data transmission. Our servers and databases are maintained in secure environments and regular security audits are conducted. Only authorized staff can access specific data required for their defined roles, and this access is logged. In the event of a security breach, we will notify users promptly in accordance with applicable law. Your password is never stored in plain text; it is kept in hashed form so it cannot be read directly. Security technologies and practices are regularly updated to address the latest threats.

How long is data retained?

Necessary information is retained for as long as your account is active. Even after account closure, financial transaction records and identity verification data are kept for a defined period as required by law. Data collected for marketing purposes is promptly deleted after you opt out. Technical log files are generally retained for a short period and older records are deleted automatically. Contact our support team if you would like more details about data retention periods.

How will you be notified if this policy changes?

If any significant changes are made to the privacy policy, we will update the "Last Updated" date at the top of the page. For important changes, you will be notified directly via your registered email or SMS. We recommend checking this page regularly so you stay informed about the latest policy. Continuing to use the platform after changes have been made will be considered acceptance of the new policy. If you object to any changes, you may request account closure and we will follow the appropriate process. Our goal is always to maintain transparency and user trust.

Common Privacy FAQs

No, pori moni never sells your personal information to third parties. Limited data may be shared with trusted partners for essential services such as payment processing or identity verification, but only under strict agreements and for specified purposes. The security and privacy of your information is our highest priority. For more details, please read the "Sharing Information with Third Parties" section above.

To request data deletion, email [email protected] with your account details and a description of your request. We will verify the request and take action as quickly as possible. Please note that due to legal obligations, certain data may be required to be retained for a defined period — we will inform you clearly if that is the case. All remaining data will be deleted in full.

No, pori moni is strictly for users aged 18 and above. Minors are not permitted to register and we actively maintain age verification measures. If we become aware that data from a minor has been collected, it will be deleted immediately and the associated account will be closed. Ensuring responsible gaming is a core part of our commitment.

Every marketing email includes an "Unsubscribe" link at the bottom — clicking it will stop future marketing communications. Alternatively, you can email [email protected] to request an opt-out. After opting out, we will action it within 48 hours and send a confirmation. Please note that important account-related messages, such as transaction confirmations, are not covered by this opt-out.

Have more questions? We're here to help

Contact us with any questions about the privacy policy or your data. You will also find answers to many common questions on our FAQ page.

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